Two enterprise grade anti-virus and anti-malware programs will be installed giving you protection from malware, spyware, viruses and adware.
Monitoring & Alerting
Critical system alerts are automatically generated in our ticketing system, allowing us to quickly discuss options with you. For instance, if there is a disk error, we will know about it before there’s a system crash and can plan accordingly.
Automatic alerts when these common issues occur; a virus can’t be removed, a hardware / driver issue that is discovered, an Anti-virus program didn’t update, or your backup fails, among many others.
All Windows Updates & Security Patches, 3rd party security updates (ie: JAVA, Adobe, etc.), Antivirus / Anti-spyware are updated automatically.
We will configure your backup software to send alerts to our ticketing system in the event of failure.
Our software gives you remote access to your computer directly from our website on any computer you use.