There’s been several reported cases lately on both Macintosh “Mac” and Windows computers where pop-ups come up instructing the user that their machine has been infected and to immediately call an 800 line. If you call, you will be asked to pay a fee to eliminate the infection and told that the issue must be dealt with immediately. Some will ask you to send cash by Western Union. A few people who have called us after the fact have given out bank and other personal information, paid some fee, and or allowed the people at the other end remote access to their computer.
NO Legitimate Source will ask you to call and provide any of this information.
The only infection that you likely have is the pop up itself. And it does need to be dealt with. Please never respond to these requests, and give us a call to arrange to remove the virus threat and secure your MAC or PC..
Your Own Personal Managed Care Services
Finally, An Easy Way To Keep Your Computers Running Faster, Cleaner, And Problem Free Without The Expense Of A Full-Time IT Staff
Does your computer have frequent problems that frustrate and interrupt you and cause you to waste precious time? Are you concerned about security, viruses, spyware and hackers, but don’t have the time or expertise to keep up with all of the latest security patches and updates?
If so, take a look at our managed services 24x7 product.
This real-time and ongoing monitoring and maintenance service will keep your computer up and running.
- Enterprise Anti-virus Protection
- Automatic performing of Windows & MAC updates (white-listed / safe)
- Management of third-party updates like Java / Adobe – no more pop-ups requesting updates.
- Remote Access Support License
- Real Time alerts to our Network Operation Center designed to be pro-active and stop small issues from becoming big problems.
Viruses, hard drive failures, computer crashes, and accidental damage can erase all of your important documents, music, family photos and more. Recovery and repair services can run from $250 to over $2,000 to recover lost data, if its even possible! Are you prepared for the worst? Are you sure your backup system is running correctly? Let us setup a regular backup system for you to make sure your most important data is safe. If you don't know whether your current backup is working, we can quickly check and make important recommendations.